PART I REFUND

I was a paying subscriber of America Online during the 
month(s) of (check all that apply) ___ December, 1996
and ___ January, 1997.

(Check and fill in either paragraph #1, #2, or #3 below. CHECK
AND COMPLETE ONE PARAGRAPH ONLY).

1. ____ I paid on a monthly or prepaid basis and wish to receive
an applicable  ___ refund ___ credit for those (that) month(s) 
indicated above, based on my AOL usage.  I may or may not
continue to remain on AOL as I deem appropriate.

2. ____ I am remaining as an AOL member and choose the alternative
AOL refund of ONE MONTH'S CREDIT, instead of the refunds/credits
available in paragraph #1.

3.___  "I subscribed to AOL's prepaid term plan and wish to 
cancel this account and receive a refund of the entire unused
portion."

My name is:  _____________
Address:     _______________
Phone:       __________________
The Master Screen name that I chose when I first registered 
this account with AOL is:      _________________________

My signature:  ______________________________

Mail this form before July 1, 1997 to:
        AOL Subscriber Claims I
        P.O. Box 511
        Ogden, Utah 84402 


      cut at the below perforation before completing and mailing
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      cut at the above perforation before completing and mailing


                     PART II REFUND

  (Check off the applicable portions of EITHER paragraph #1 or #2. Note
that if you used AOL for 15 hours or more in both February and March,
and remained on AOL, you may be better off just taking the one free
month under paragraph #2):

1.  I wish to receive a usage-based (check one) ___ refund
or ___ credit of 25% (used AOL for 8 to 15 hours) or 50% (used AOL
for 2 to 8 hours) for the month of (check one) __ February, 1997
or ___ March, 1997, for which I was a paying subscriber to America
Online (AOL), and I did not receive the access promised, represented,
or expected during that month.

                                - OR -

2.___ I subscribed to AOL's unlimited access plan
in February and March 1997, AND USED THE SERVICE FOR 15 HOURS OR
MORE IN EACH MONTH and did not receive the amount of access promised,
represented, or expected during the month(s) for which this claim is
being made. I remained an AOL subscriber from February 4th, 1997, 
through and including June 1, 1997 and wish to receive A CREDIT OF
ONE MONTH OF AOL SERVICE.

My name is:  _____________
Address:     _______________
Phone:       __________________
The Master Screen name that I chose when I first registered 
this account with AOL is:      _________________________

My signature:  ______________________________

Mail this form by December 1, 1997, to:
        AOL Subscriber Claims II
        P.O. Box 471
        Ogden, Utah 84402