On-Site Support
The world of IT is complex. Databases. Servers. Network Infrastructure. Virtualization. Web Site Design. Telecommunication Management. Collaboration Servers. This just names a few of the area's that pertain to the world of IT; how many experts do you need on staff to support your infrastructure? No one can be an expert in all areas - and some projects may be above your IT department's capabilities or time constraints. We have certified professionals that can help you with these specialized areas or projects. Technology is our business - when you need the "right" person for a task, call us.
We deal every day with complex issues regarding:
Voicenet's TechForce1 can help you with your current email infrastructure. Upgrading from Exchange 2000/2003 to Exchange 2007? No problem! Want to migrate from one E-mail platform to another? No problem! Let us evaluate your needs and come up with the solution that is right for you!
Tired of paying too much in power, air conditioning, and hardware maintenance? How long does it take you to recover from a server that has crashed? TechForce1 can assist you in reducing your IT Operations overhead through its expertise in Virtualization. The Average server only utilizes 5-10% of resources available at its disposal, leaving 90-95% of system resources available. Without virtualization, these resources end up being wasted. Virtualization allows you to consolidate your physical servers into virtual machines, making more effective use of your hardware! Virtualization helps you take a giant step forward towards disaster recovery, redundancy, and data backup!
Businesses with critical IT functions can't afford a data loss or a service interruption. But that doesn't mean failures won't happen! Reality strikes when a thunderstorm, or a flood, or a fire, or a regional power grid outage, or any one of hundreds of other occurrences actually happen. Voicenet provides all levels of Disaster Planning and protection. Starting with automating simple backups, and moving on a continuous scale to complete hot sites, mirror imaging the data on the primary site at regular intervals. Don't plan to fail by failing to plan: contingency preparedness from Voicenet will put your critical IT resources back in action before the failure becomes a business catastrophe!
Have data that needs to be secured? Is your data your livelihood? What would happen in the event of a server crash, hard disk failure, or worse yet, fire? Let TechForce1 implement a real-time data replication platform for you that will keep your data synchronized to a secure, remote, off-premise facility. We can accommodate all sizes of backups from just a few Gigs, to several Terabytes on a SAN.
Workstation replacements and deployments can be a pain! Applications need to be migrated, data needs to be migrated, all your custom user settings need to be migrated. These tedious tasks can often take a genius to figure out! Lucky for you, you've found TechForce1 and we have geniuses standing by!
System patches and AV updates come out all the time. Patches, whether they be for the core operating system, or for applications, need to take a high priority in your maintenance of IT services. Patches often times correct bugs that would allow for an exploit to do something harmful to your computer or your organization. AV updates address the latest and often times, most prevalent Virus's roaming the Internet - without up to date definitions, you're left exposed. These gaps need to be addressed before it's too late. Let TechForce1 manage your patches and Network AV.
When hosting isn't enough, when you're not sure of your ability to "be there" when a server crashes, when you don't have the 24/7 datacenter to handle operations and be sure your servers are up when you and your clients need them, ask for Voicenet's Managed Servers option. We will locate your critical servers in our own server room, where our technical staff is constantly monitoring performance, applying necessary patches, and upgrading security measures. Worried about your IT back office? Let Voicenet TechForce1 ease your mind and resolve the issues!
When low voltage cabling is required, TechForce1 can assist. Everything from Ethernet (CAT5,5E,6), telephone, and coax. If your wiring closet is a mess and you can't find anything, let us come in, clean it up, tag and identify all your cables & ports. At the end, you'll have clear, concise documentation of all your low-voltage cabling
In today's world, many folks need to be "connected" 24x7x365 to their Email, Calendars, and contacts. TechForce1 can help you implement cost-effective solutions to keep your staff connected!
When you need to deploy thin clients, TechForce1 can get the job done. Setting Access Gateways, publishing applications, specializing permissions are nothing more than a simple task for our experts!
LAN & WAN designs can be simple or complex. No matter what type of network you have, we can assist. From QoS profiles to prioritize your voice and video traffic, to VLAN's to segment network traffic, to Ethernet facilities between offices hundreds of miles away, we do it all. Our seasoned engineers are proficient with VRRP, HSRP, STP, BGP, OSPF, BVI, Port-channels and a multitude of other configurations. Router and Switch configurations, implementations and management are a breeze when you utilize TechForce1. We deal with a variety of interfaces on a regular basis, including Gigabit Ethernet (fiber and Ethernet), T1,DS-3, ATM, MPLS, OC-3/OC-12.
Need wireless? Have wireless, but need an upgrade? Is your wireless setup securely? Many wireless access points are left unsecured, or under-secured, and are an easy entry point for the 12 year old hacker. Let Voicenet evaluate your wireless implementation for reliability, range, throughput, and most importantly, security. If someone compromised your wireless and ended up on your LAN, what data could they access? Call TechForce1 before it's too late.
Opening a new office? Need employees at the new office to have access to resources in your main office? Let TechForce1 assist you - from Low voltage cabling, to site-to-site VPN's, to Wide Area File Systems, TechForce1 has the expertise to assist.