Voicenet has enhanced the current version of mail filtering to now
include a wide range of tests to stop spam from flooding your
mailbox. The new system utilizes a mail filtering program known
as "Spam Assassin." If filtering is enabled on your account, all
incoming email is searched for common patterns and signatures that
normally indicate that a message is SPAM. Based on the content of
the message, our system will provide and categorize the message
into 5 different filtering levels. Based on the filtering level
that you choose, it will determine if the SPAM is delivered to your
INBOX or into your FILTERED folder. The following levels have been
setup:
Very Relaxed: Use this setting if you do not receive much
SPAM/UCE to begin with and you would only like to filter messages
that are almost certainly SPAM/UCE.
Relaxed: Use this setting if you would like to receive fairly
legitimate advertisements, email from mailing lists, etc. that are
being caught by the more aggressive filter settings.
Normal: This is the default filtering level and should keep
most SPAM/UCE out of your inbox.
Aggressive: This option will catch the majority of your
SPAM/UCE and may catch some legitimate email from time to time.
Very Aggressive: This option will most likely keep the vast
majority of SPAM/UCE out of your inbox at the price of catching
legitimate mailings from time to time. If you aren't in the habit
of subscribing to bulk mailing lists and would rather receive no
spam at all, select this threshold. This level almost guarantees
anything delivered to your normal inbox will be legitimate. Please
only use this option of you regularly check the contents of your
FILTERED folder and/or your message digests.
Since the new Email Filtering service is set up to block more SPAM,
we have also enhanced the Personal Blacklisting directly into the
system and it has been removed from the Webmail interface at this
time. The Trusted and Blocked email addresses will still remain as
an option in Mail Filtering.
If you have any questions, please contact our customer service at support@voicenet.com
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Voicenet Technical Support
800.835.5710 or 215.674.9290
24 Hour Technical Support
