When you open WS_FTP, you are immediately shown the "Session Properties" menu. If for any reason the "Session Properties" menu does not appear automatically, you will need to click on the "Connect" option on the lower left hand side. To configure new your VN Business Webhosting account, proceed by clicking on "New". Fill in the appropriate information and click on "Startup" to proceed. You should have received a Welcome Email at the email address that you provided to the Voicenet Salesperson upon signup that has all the information you need. If you have misplaced this email, or never received it -- Please click here and request that it be re-sent to you. If the address that you supplied to the salesperson is no longer valid -- you must contact Voicenet Technical Support at 800.835.5710 and request that your Voicenet contact email address be changed and the Welcome Email subsequently be resent to your correct address.

If you wish to, you can new enter your "Initial Local Folder" where you store local copies of your website. Proceed by clicking on the "Advanced" tab.

It`s usually best to leave your connection retries at zero, and re-type your username and password every time that a connection is refused. You may leave the "Network Timeout" as 65 as well as "Remote Port" as 21. Please make sure that you have a check in the "Passive Transfers" field and click on "OK". That`s It! You have now successfully configured your WS_FTP client to connect you to your VN Business Webhosting account. After clicking on "OK" your client will conect to the server. In the future, you can simply  access this site via the pre-saved "Site Settings" at any time.